Issue affecting presence service

Incident Report for net2phone

Resolved

This incident has been resolved.
Posted May 23, 2023 - 14:41 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 23, 2023 - 14:27 EDT

Update

We are continuing to investigate this issue.
Posted May 23, 2023 - 13:09 EDT

Investigating

The incident for call processing has been resolved, presence server still presenting an issue
Posted May 23, 2023 - 13:07 EDT
This incident affected: net2phone Unite (net2phone Presence Server).