Issue Affecting Net2Phone Call Processing

Incident Report for net2phone

Resolved

This incident has been resolved.

Posted Apr 03, 2023 - 11:36 EDT

Identified

We understand some of our customers using certain internet providers are experiencing phone registration issues. They are working to resolve this as quickly as possible; further updates to follow.

Posted Apr 03, 2023 - 11:18 EDT

Update

We are continuing to investigate this issue.

Posted Apr 03, 2023 - 10:53 EDT

Investigating

Net2phone is aware that some customers are having issues with slow registration with their phones - Our engineering and support teams are all engaged and working on resolving this issue as we speak; further updates to follow.

Posted Apr 03, 2023 - 10:53 EDT

This incident affected: net2phone Unite (net2phone Call Processing).