Issue Affecting Net2Phone Call Processing

Incident Report for net2phone

Resolved

The issue is resolved, calls are completing normally. We are working to determine what the root cause was.

Posted Feb 28, 2023 - 09:55 EST

Investigating

Net2phone is aware that some customer are having issues with completing calls - our engineering and support teams are all engaged and working on resolving this issue as we speak; further updates to follow.

Posted Feb 28, 2023 - 09:29 EST

This incident affected: net2phone 1.0 (net2phone 1.0 Call Processing), net2phone Unite (net2phone Call Processing), and net2phone sip trunking platform.