Multiple Services are being affected.
Incident Report for net2phone
Resolved
This incident has been resolved. Inbound and Outbound calls are working as expected.
Posted May 27, 2022 - 16:07 EDT
Update
We are continuing to monitor for further issues as we approach a resolution.
Posted May 27, 2022 - 15:43 EDT
Monitoring
We have found the root cause and most of the services are operational. We are still working on resolving any pending issues for calls.
Posted May 27, 2022 - 14:58 EDT
Investigating
Multiple services are affected. Our teams are engaged on resolving the issue for voice calls.
Posted May 27, 2022 - 14:19 EDT
This incident affected: net2phone 1.0 (net2phone 1.0 Call Processing), net2phone Unite (net2phone Call Processing, net2phone Web Portal, net2phone Messenger), and net2phone sip trunking platform.