Issues with messages notification

Incident Report for net2phone

Resolved

This incident has been resolved.
Posted Oct 20, 2025 - 17:08 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 20, 2025 - 15:50 EDT

Identified

We’ve identified the root cause and are working to resolve
Posted Oct 20, 2025 - 07:52 EDT

Update

We are continuing to investigate this issue.
Posted Oct 20, 2025 - 07:10 EDT

Investigating

Issues with notification of received messages, and confirmation of sent messages. Messages themselves are being sent/received
Posted Oct 20, 2025 - 07:10 EDT
This incident affected: net2phone Unite (net2phone Messenger).