Issue affecting Net2phone presence service

Incident Report for net2phone

Resolved

This incident has been resolved.
Posted May 26, 2023 - 09:00 EDT

Update

The N2P engineering team is continuing to work on a fix for this issue.
Posted May 25, 2023 - 20:17 EDT

Update

We are still continuing to work on a fix for this issue. Further updates to follow.
Posted May 25, 2023 - 17:03 EDT

Update

We are continuing to work on a fix for this issue.
Posted May 25, 2023 - 10:01 EDT

Update

This incident has been resolved.
Posted May 25, 2023 - 06:49 EDT

Identified

Please note, net2phone will be performing an emergency overnight maintenance to address this issue.
Posted May 24, 2023 - 16:59 EDT

Update

We are continuing to investigate this issue.
Posted May 24, 2023 - 16:57 EDT

Update

Net2phone is aware there is an issue with MS Teams integration; further updates will be provided as become available.
https://portal.office.com/servicestatus
Posted May 24, 2023 - 15:59 EDT

Investigating

Net2phone is aware that some customers still having issues with BLF and Call-Park - Our engineering and support teams are all engaged and working on resolving this issue as we speak; further updates to follow.
Posted May 24, 2023 - 15:14 EDT
This incident affected: net2phone Teams Integration.