Call Processing and Web Portal Issues

Incident Report for net2phone

Resolved

This incident has been resolved.

Posted Apr 14, 2026 - 11:44 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 14, 2026 - 11:36 EDT

Update

We are continuing to investigate this issue.

Posted Apr 14, 2026 - 11:28 EDT

Update

We are continuing to investigate this issue.

Posted Apr 14, 2026 - 11:24 EDT

Investigating

Net2phone is aware that some of our customers are experiencing issues accessing their account, our engineering and support teams are actively engaged on this issue and working to resolve as quickly as possible.

Posted Apr 14, 2026 - 10:49 EDT

This incident affected: net2phone Unite (net2phone Call Processing, net2phone Web Portal).